AI operations layer for gyms, studios, and med spas. Booking calls answered, no-shows recovered, members retained — without adding headcount. Powered by Body Ops.
These aren't edge cases — they're the operating reality for most independent studios.
Studios miss 20–35% of inbound calls during peak hours. Every missed call is a potential member who called the studio down the street.
Average no-show rates of 15–25% leave classes half-empty. Without automated recovery, those spots — and that revenue — disappear.
Members who miss 2+ weeks without outreach cancel at 3× the rate. Most studios don't have the staff to follow up individually.
For a single studio doing $40k/month, front-desk staff costs $8–12k/mo fully loaded — for tasks that are mostly answering repetitive questions.
Most studios get fewer than 20% of satisfied clients to leave a review. A 4.2 average costs you memberships that a 4.7 would capture.
Managing booking, staffing, and follow-up across 2+ locations without a system means things constantly fall through the cracks.
Everything runs through your existing booking software. No migrations, no new CRM, no staff retraining.
Every call answered in under 2 rings. Questions about class times, pricing, and availability handled instantly. Bookings confirmed in real-time into Mindbody, Pike13, or your platform of choice.
Automated SMS within 15 minutes of a missed class: "Hey, we missed you this morning — want to rebook for later this week?" Clients click to rebook. Spots fill. Revenue recovers.
Members who haven't booked in 10 days get a personalized check-in. Cancellation-risk members get a retention offer before they churn. All automated, all on brand.
After a great class, the agent sends a one-tap link to leave a Google review — timed for when satisfaction is highest. Studios typically see 3–5× review volume within 60 days.
Don't see your platform? We integrate with any system that has an API or webhook. Ask us.