Pricing

One operator. Per location. Flat monthly.

No per-call charges. No per-message surprises. No headcount that calls in sick. Pick a tier by the volume you actually run.

Starter
Single location · under 400 calls / mo
$497 /mo
1 dedicated number · forwarded or ported
400 AI conversations/mo across voice, SMS, email
3 prebuilt workflows · book, qualify, reschedule
  • 24/7 voice + text answering
  • Google Calendar + Cal.com sync
  • Daily ops summary by email
  • Email + chat support
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Operator
1–3 locations · up to 1,500 calls / mo
$997 /mo · per location
Everything in Starter, plus —
1,500 AI conversations/mo per location
Custom OpenClaw workflows · build your own
  • CRM sync (HubSpot, Pipedrive, Jobber, Housecall Pro)
  • Reactivation + review-response workflows
  • SMS marketing + 2-way booking
  • Live ops console + replay
  • Priority support · 4hr response
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Most operators land here
Operations
4+ locations · unlimited volume
Custom
Everything in Operator, plus —
Unlimited conversations across locations
White-label voice · your brand, your numbers
  • Multi-location routing + handoffs
  • Custom integrations (any REST/webhook)
  • Dedicated solutions engineer
  • SSO + audit logs + custom DPA
  • 99.95% SLA · 1hr response
Talk to sales
Typical: $2,400–6,800/mo
02
Find your tier

How much volume do you actually run?

Most operators overestimate. Drag the sliders to your real numbers and we'll point at the right tier.

CALLS PER MONTH600
SMS THREADS PER MONTH400
LOCATIONS1
RECOMMENDED
Operator
Estimated $997/mo

1,000 monthly conversations sits comfortably inside the Operator allowance.

03
vs. hiring a receptionist

The thing you'd hire instead, side by side.

A fair comparison against a full-time, fully-loaded front-desk hire — salary, taxes, software, and the hours nobody covers.

What you're paying for
Full-time receptionist
US average, fully loaded
ServiceAI · Operator
Flat monthly
Base salary + payroll tax
$3,200–3,800/mo
Included
Software & phone system
$180–280/mo (RingCentral, scheduling, CRM seat)
Included
Hours covered
40/wk · M–F · daytime
24/7/365 · no holidays
Calls answered simultaneously
1 at a time
Unlimited parallel
Languages
1–2 typical
29 languages, native-fluent
Books appointments
If trained on the calendar tool
Directly into your calendar
Logs every conversation
Manual notes, inconsistent
Full transcript + audio, searchable
Sick days / turnover
~14 days/yr + ~70% annual turnover
Zero
Onboarding time
3–6 weeks to be useful
48 hours to live
Annual total
$40,560–48,960
$11,964

Receptionist baseline: $52k–$58k fully loaded (BLS 2024, US average), plus $2,160/yr software stack.

SOC 2 Type II

Audited annually. Report available under NDA.

HIPAA-ready

BAA available on Operator + Operations.

US-hosted

Voice + data residency in AWS us-east + us-west.

30-day money back

If volume isn't there in 30 days, we refund the month.

04
Questions

What operators ask before signing.

Honest answers to the questions that come up in every sales call. Email team@serviceai.com if yours isn't here.

A conversation is one continuous thread with a single contact across any channel — a 6-minute phone call, a 14-message SMS back-and-forth, or an email chain are each one conversation. We don't double-bill if the customer calls and then texts you about the same booking within 24 hours. Internal AI reasoning steps don't count either.
Overages are billed at $0.42/conversation, with email warnings at 80% and 100% of your tier. You can cap them. We've never had a customer get a surprise bill — most months people sit comfortably inside the allowance and we proactively suggest moving down a tier if you're consistently under.
48 hours from contract to live for Starter and Operator. You give us your number to forward (or port over), your calendar, and a 15-minute interview about how you run your business. We train your agent on that — the voice, the hours, the price list, the "we don't do X" rules — and you review every workflow before it goes live.
No. Voice latency is 380ms end-to-end and the model handles interruptions, regional accents, and "hold on, the dog is barking." We let prospects test the live agent in the demo so you can hear it before signing. About 12% of callers ask if they're talking to a person — we tell them upfront if asked.
Yes, with rules. You set escalation triggers — high-dollar quotes, angry customers, anything outside the AI's confidence — and it hands off to whichever human is on call, with a one-paragraph summary and the full transcript already in their inbox. No "let me transfer you" cold drops.
Month-to-month on Starter and Operator — cancel anytime, no fee, no minimum. Operations has a 90-day commit. We'll export your transcripts, contacts, and workflow definitions in standard formats so you own your data on the way out. We don't ransom data.
No. ServiceAI sits on top of what you already use — Jobber, Housecall Pro, HubSpot, Google Calendar, Cal.com, Square, Stripe, ServiceTitan, and so on. We push and pull through their APIs so your team keeps working in the tools they already know.
Never. Customer conversations are not used for training, not shared with model providers beyond the inference call, and are deleted from logs after 90 days (or your retention policy, whichever is shorter). Voice clones for your brand are isolated to your account.
Ready when you are

Start a 14-day trial. No card.

We'll forward one of your lines to a test agent built for your business. If it doesn't book real jobs in two weeks, walk away.

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